MDM CONSULTING LLC

President / CEO – 2015 – Current

October 3, 2016
MATRIX / CGI / HUMANA

2008 – 2009

September 30, 2016

LA DEPT OF HEALTH & HOSPITALS

PMO Director – 2009 – 2015

State of Louisiana – Dept. of Health and Hospitals

 

PMO Director

2012 – Feb 2015

PMO Director overlooking all Medicaid MMIS projects—managed workloads, define deliverables, hired and mentored resources, conducted performance reviews, and ensured compliance with established PMO processes.

  • Spearheaded the development of the first-ever Program Management Office; defined, improved, managed and monitored project management processes, including those related to requirements management, change control, and user acceptance testing.
  • Directed all services, resources, and project plans for major scalable enterprise solutions supporting $600 million with unique ability to drive transformational change in both business and technology leadership roles.
  • Led multi-functional business and technology teams of up to 300 members under an operating budget exceeding $200 million.
  • Directed business analysis for projects exceeding $200 million that included requirements, success criteria, milestones, Key Performance indicators (KPIs), and Work Breakdown Structures.
  • Improved business processes, facilitated transition from paper-based to electronic systems boosting productivity levels in less than a year.
  • Led matrixed teams driving procurements for innovative software systems and applications to improve efficiencies and align with CMS vision for State Medicaid agencies.
  • Enhanced project visibility to determine project status for Executive decision-making.
  • Implemented Tools, Improved, Monitored Application and Enforcement of Policies and Procedures within the PMO office.
  • Managed IV&V efforts.
  • Worked with CMS to obtain project approvals.

Senior Project Manager

2009-2012

Top-performing Senior Project Manager consistently sought out to reengineer troubled projects to ensure the successful completion (on-time, on-budget, and meeting business requirements) of all DHH IT Projects. 

  • Managed enterprise level projects.
  • Pioneered vision and implementation of a new IT financial analysis and internal project tracking process for a large IT department supporting major programs offices including Aging & Adult Services, Behavioral Health, Developmental Disabilities, Medicaid and Public Health.
  • Negotiated contracts with vendors. Participated in proposal response and vendor selections.
  • Monitored contractor and project performance, deliverables, quality, contracts, budget and enhanced quality assurance and maintained timelines
  • Reengineered vendor policy to enhance quality assurance and to identify risks and issues at earlier stages during the project; managed contracts for all IT vendors including website development, hosting, IT operations, and IT applications development.
  • Established/built relationships with stakeholders, managing stakeholder expectations, managing project scope, managing risks/issues, managing project change controls, managing project resources.
  • Created, managed and produced, Request for Proposals (RFP), Solicitation for Proposals (SFP), Contracts.
  • Maintained project documents (i.e. Communication Plans, Work Plans, Stakeholder Registers, Resource Management Plans, Roles/Responsibility Matrixes, Resource Plans, Communications Plans, Project Charters, Project Status Reports, etc.).